A. OVERVIEW OF PRIVACY

i. This statement of privacy is released by TECH 2MLD INFRA PRIVATE LIMITED, and when terms like "Company," "we," "us," or "our" are used in this document, they refer to the specific entity within TECH 2MLD INFRA PRIVATE LIMITED that is in charge of handling your personal data.

ii. We are dedicated to safeguarding your privacy, respecting your confidentiality, and upholding the trust of our clientele. The privacy policy (referred to as "Privacy Policy") delineates the processes of personal data collection, the reasons for such collection, and the measures we take to ensure its security. We are steadfast in our adherence to the requirements of global data privacy regulations, encompassing the General Data Protection Regulation ('GDPR'), the California Consumer Privacy Act ('CCPA'), the Virginia Consumer Data Protection Act ('VCDPA'), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), as well as any substantially similar provincial laws that may apply.

B. DATA COLLECTED

i. Personal Information encompasses any data related to you that reveals your identity, whether accurate or not, and can be identified directly or inferred from such data. If anonymous data is linked with personal information, the resulting data is also classified as Personal Information. Anonymous data refers to information that does not identify an individual and cannot be reasonably used for such identification. Aggregate information pertains to collective data about groups or types of customers without identifying any single customer.

ii. Our data collection encompasses two primary categories: Personal Information and anonymous information. We may also derive a third category, aggregate information, from the combination of personal and anonymous data.

iii. The types of information we gather include:

- Contact details such as your full name, email, home address, and contact numbers for mobile or other devices;

- Personal details like gender, age, age group, or your photograph; login credentials for your account, including username, password, and profile pictures;

- Communications exchanged in a bilateral or small group setting via email, mail, or other communication channels;

- Data received from third parties, such as platform providers, regarding your engagement with or interest in our services;

- Geographical data, including location information from a device interacting with our Websites or linked to your IP address, where legally permissible to process;

- Behavioral, technical, and device-related data concerning your interaction with our Game, such as the content you access, the timing and length of your visits, frequency of service use, initial discovery of our Game, your preferences, and interactions with the content provided, along with your device model, type, unique identifiers, operating system, browser, and IP address;

- Sensitive data such as biometric identifiers, precise location, identification documents, and financial data, collected to fulfill our legal and regulatory obligations.

C. DATA ACQUISITION THROUGH TECHNOLOGICAL MEANS

i. As you engage with our Game, we aim to ensure that your experience is both straightforward and beneficial. We, along with our partners, utilize widely recognized identifiers such as cookies and comparable technologies.

ii. Our Game may employ various technologies to enrich your experience. These are minor files that are installed on your computer, tablet, smartphone, or other devices when you access a website. They enable us to log specific details each time you visit or interact with the Game. The data collected may include, though not limited to, the type of browser, operating system, device model, an approximation of your geographical location based on your IP address, the positioning of your mobile device, the page accessed, the time spent, referring URLs, and other standard data transmitted in HTTP requests. This aggregated data informs us about your interaction with our services, such as your overall engagement with a page, the nature of the content on that page, and the duration of your stay. While this usage data is typically non-identifying, if we link it to you as a distinct and identifiable individual, we will handle it as Personal Information.

iii. Here are some examples of such technologies:

- APIs. These enable different software systems to interact, simplifying the work of developers and enhancing the user experience.

- Cookies. These are small data files stored in your browser to remember your preferences. Most browsers provide options to block or remove cookies, but doing so may impair the functionality of the service.

- Event tagging. This mechanism allows us to monitor actions within the Game, such as app installations and purchases. Tracking these events helps us analyze data, assess the effectiveness of advertising, and create target audiences for ad campaigns.

- Mobile device identifiers. We might share the advertising ID associated with your mobile device or tablet, like Apple's IDFA or Google's Advertising ID, with advertisers for online advertising purposes. For guidance on using the advertising control options offered by major mobile operating systems, refer to the NAI’s Mobile Choices page provided here.

- Pixel tags/web beacons. A pixel tag, also known as a web beacon, is a snippet of code on the Game that gathers data on your activity on that page. The use of a pixel tag helps us document events such as a user visiting a specific page or clicking on a particular ad. We may also embed web beacons in emails to track whether messages have been opened, interacted with, or shared.

D. METHODS OF INFORMATION GATHERING

i. We gather information through a range of methods, as detailed below. You affirm that any contact details you supply are both genuine and precise.

ii. Information you willingly provide to us, including instances when you visit our Game, sign up, participate in a survey, complete a form, or engage in other activities, services, features, or resources we offer on our Game.

iii. Beyond collecting data through our Game, we also obtain it through direct communication with you via telephone, video, or written correspondence, which includes email, live chat, postal mail, SMS, or social media. All calls or video interactions with our Company representatives may be recorded for training, quality assurance, and compliance. By proceeding with such communications, you grant consent for the recording.

iv. Furthermore, we collect data on your interaction with our products and services using various technologies present when you visit our Websites, including the Game, or when using our applications on third-party platforms (whether you are logged in or registered), such as cookies, flash cookies, pixels, tags, and application programming interfaces ("APIs").

v. For more details, please refer to the section "Personal Data Collected via Technology" below. We also employ analytics tools to collect data, particularly when you visit our Game or use our applications or services on third-party platforms.

vi. Lastly, we utilize reliable sources to refine or augment the information you have provided or that we have gathered, especially to confirm or validate details (for instance, postal addresses, documentation, and names).

E. APPLICATION OF COLLECTED INFORMATION

i. We utilize the collected information to operate our Game and deliver our products and services, address your inquiries, and meet all pertinent regulatory demands.

ii. In compliance with applicable legislation and any options provided to you, the Company may collect and utilize your information for the following specific objectives:

- To deliver and oversee the services you request—this involves processing your registration, managing and safeguarding your account, including fraud prevention checks.

- To enhance customer service and our offerings—data you provide helps us address your customer service requests more effectively; we may implement your feedback to refine our products and services.

- To tailor the user experience—we may employ aggregated data to comprehend how our user base engages with the services and resources available on our Game.

- To communicate with you regarding our services, including for marketing purposes—this can be done through email, live chat, telephone, SMS, postal mail, or social media.

- To fulfill our legal and regulatory responsibilities—we may utilize the data we collect about you to satisfy regulatory duties (including the identification, investigation, and prevention of activities that breach our terms and conditions or may be illicit).

- To provide alternative dispute resolution services—we may share the information we collect about you with our service provider partner specifically for resolving disputes that have not been adequately addressed through our internal procedures.

- To conduct market research and analysis—to examine how you interact with our products and services; to monitor and analyze usage and activity trends; and for additional research, analytical, and statistical purposes.

iii. We do not engage in automated decision-making as defined by global data protection regulations.

iv. We may collaborate with third-party service providers to display advertisements on our Game or any application accessible through our Game, or to manage our advertising on other websites. These providers may employ technologies such as cookies to gather information about your activities on our Game and other sites to offer advertising tailored to your browsing behaviors and interests.

F. RIGHTS OF INDIVIDUALS

i. If we handle your personal data for direct advertising, you possess the right to object to this processing at any time, and this right extends to profiling to the extent that it is related to such advertising.

ii. You have the option to cease receiving promotional communications from us by adhering to the instructions in those messages or by reaching out to our Customer Support team. Should you object to processing for direct advertising, we will cease using your personal data for these purposes.

iii. It is important to recognize that, by law and within certain limits, you are entitled to a range of rights concerning your personal information in our possession. These rights include accessing the personal data we hold about you, objecting to its processing, updating and correcting the data we maintain, and revoking any consent you have granted. In certain situations, you may request the deletion of your personal data.

iv. We assure you that we will not subject you to any form of discrimination, such as denying services or products or offering a different standard or quality of goods or services, for exercising any of the rights available to you.

v. Should you wish to appoint an authorized agent to exercise your rights as permitted by law, we may seek proof that you have granted such agent the power of attorney or that they have valid written authorization to act on your behalf.

G. PROTECTION OF YOUR INFORMATION

i. We have implemented a range of physical, electronic, and procedural safeguards to protect the information we gather. We follow suitable practices for data collection, storage, and processing, as well as security protocols designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our Game. Our security measures are regularly reviewed and updated to align with technological progress.

ii. We employ reasonable precautions to shield your personal information from misuse, interference, or loss, as well as from unauthorized access, modification, or disclosure.

iii. In the event that we suspect a data breach, we will adhere to the legal requirements to inform you of the breach and any actions taken by the Company to manage and investigate it.

H. INFORMATION RETENTION PERIOD

i. We will keep your information for a duration that is adequate to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by law.

ii. We will take reasonable measures to destroy or permanently anonymize any Personal Information under the following conditions:

- We no longer require the Personal Information for the purpose for which it was collected or for a related purpose;

- We are not obligated by law, a regulatory authority, or a court or tribunal order to retain the Personal Information.

I. DISCLOSURE OF YOUR INFORMATION

i. We are committed to not selling, trading, or renting your personal data. However, there are specific situations where we may disclose your personal information to certain third-party groups, which include:

- Affiliates: Other entities within the corporate family of our Company;

- Service providers: External organizations that offer services on our behalf; and

- Third parties: Entities that collaborate with us in relation to the services we offer.

- Should we share data with a third party, we ensure they adhere to the same data protection standards we uphold and are restricted to using your information solely for the services we mandate. In essence, they are not permitted to exploit your personal data beyond the scope of our directives or legal requirements.

ii. We disclose information to third parties under certain limited conditions, such as:

- When you grant us permission to share your information with third parties;

- When facilitating the provision of products and services, including updates on significant changes or advancements in those offerings;

- In compliance with legal demands from public authorities, to satisfy national security or law enforcement criteria, as directed by regulatory bodies or under the legal framework governing a specific jurisdiction;

- When directing and authorizing financial institutions to release information as requested by regulators concerning a user's account;

- To enforce our Game's terms and conditions, safeguard our and our customers' rights and assets, detect and prevent fraudulent or unlawful activities, and adhere to legal requirements or processes;

- To conduct customer due diligence, including identity verification.

J. POLICY UPDATES

i. Our Privacy Policy is subject to periodic revisions to accommodate changes in our operational practices or regulatory requirements. We will inform you of any significant modifications and, where necessary, seek your consent in accordance with legal standards. Such notifications may be posted on our Game or communicated through other means as stipulated by applicable laws.

ii. Any revisions to the Privacy Policy will take effect upon the publication of the updated policy on our Game.

iii. We advise you to regularly review this page for updates to stay informed about our efforts to protect the personal information we gather.

iv. The Privacy Policy, as amended and effective as of the date stated below, supersedes all previous versions.

K. GETTING IN TOUCH

i. If you have particular inquiries about your personal data or its usage, please reach out to our Data Protection Officer via email at the provided address, [email protected].